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Help: I Forgot My Password

How to reset your Element account password

Updated over 8 months ago

Password Recovery:

  1. From the Log In menu, tap on Forgot Password.

  2. Enter the email associated with the account for the recovery

  3. Check your email. You will find instructions for password reset.

    1. If you don't find it, remember to check your Spam and Other folders

  4. After clicking the link in the email, choose a new password and confirm it.

    1. Remember to select a password that is easy to remember but also strong and secure.

Congratulations! You have successfully reset your password. You can now log in again with your new credentials.


If you have any questions or need assistance, please don't hesitate to contact our support team.

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